AMS

The order management system for heat treatment

The order management system from ttc informatik GmbH is a modern software solution specially tailored to the needs of contract manufacturers in heat treatment. Highly qualified software developers and experienced industry professionals collaborated to ensure that the system solution could optimally cover all operating areas – from pricing calculation and offer preparation to hardness and metallographic testing, to automated invoicing.

What’s more, with the help of the technical order management system TAM, we combine commercial and administrative areas of order processing with the technical level of system and control technology via the prosys/2 process control system. Technical order management in AMS reflects the basic system component TAM. This unique integration, the modular structure of the programs and the expansion option allows us to flexibly design seamless order, deadline and process management even for small companies. In addition, electricity and gas quantities can be transmitted on a system or batch-specific basis to calculate consumption and profitability.

DE|SUPERVISE ERP - The order management system for heat treatment from Demig - english version-
DE|SUPERVISE ERP - The order management system for heat treatment from Demig - english version-

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Description

AMS offers 

  • An order processing system from offer and order to invoicing, crediting, and dunning
  • A production planning and production control system (PPS)
  • An MES manufacturing execution system
  • Operating data recording
  • An expert system to support technical contractual reviews
  • Company-wide collection, consolidation, and processing of data
  • Analysis of production performance, product quality
  • Provision of key performance indicators (KPI) to improve decision-making processes
  • Reporting to support decision-making and documentation
  • Accessing and consolidation of data from different sources (operating data recording, energy optimisation, laboratory, process control system...)
  • Integration of offline data (laboratory, calculations, future load profiles)
  • Event-driven calculation and notification
  • Long-term archiving of data and notifications (over many years)

Work areas

Key applications of the order management system

I. Handling operational business

  • Incoming goods, technical contract review
  • Image recording of components/packaging materials
  • Production planning/controlling
  • Operating data recording
  • Connection to control system(s)
  • CAQ/QS/QM
  • Outgoing goods 
  • Shipping/logistics

II. Handling “direct” administration

  • Pricing
  • Offer management
  • Invoicing
  • Dunning
  • Credit memos
  • Purchasing/ordering

III. Auxiliary/secondary processes

  • Connection/integration of digital archiving (DMS)
  • Maintenance log
  • Shelf management
  • Testing device connections
  • Communication services
  • Complaint processing
  • and much more

Options

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